Goyette Service

Reviews

Garre Cochran

2016-07-06 16:01:36

We have had Greg inspect our furnace and air conditioner for the past 2 years. He is all that you could ask for in a representative of your Company. He is prompt, courteous, knowledgeable very professional. . Goyette is our choice for future heating and cooling needs

Tina Bindschatel

2018-11-03 16:41:41

We had somebody come out to do general maintenance/cleaning of our furnace. It was found that we had a crack in the heat exchanger. The technician was very professional and seemed very concerned about the issue. He told us that he could not do anything but shut the furnace down because keeping it on would be unsafe. Because of how old our furnace was (26+ years old), they no longer made the parts for what was wrong with it. He immediately got on the phone to his people to arrange somebody to come out to give us a quote on a new furnace. The technician apologized for giving us the bad news. Again, he was very professional and courteous. The sales person (Kameron) came out to the house the same day (a couple of hours later) and gave us a very reasonable quote on a new furnace. He was not pushy and did not try to sell us the most expensive product. He gave us three different options. We wound up choosing the middle option, which is what he recommended. The only bad news he gave us was that the next available date for them to come out and install the new furnace was about 2 weeks away (11/1/18). Luckily, it hadn't been too cold outside. What impressed me was that he offered to let us use a couple of portable heaters, free of charge, until we could get the new furnace installed. Those were brought over the same day as well (those little portable heaters did a wonderful job). The install of our new furnace finally arrived (it was a long 2 weeks...LOL). They told us it would take all day, approximately 6-8 hours. It took them about 5 hours to do the entire install! My husband told the guys that the install was pretty quick, and the guys said that our basement was pretty roomy and organized so it was easy for them to move around and get everything done! Overall, our experience with Goyette was a very positive one! Everyone that came to the house was very professional and courteous, even with two noisy barking dogs! We will definitely use them for all of our heating, cooling and plumbing needs, and we will even recommend them to friends and family! Thank you, Goyette, for everything!

Jim Vogt

2020-04-23 15:37:22

I wanted to take a second and let everyone know about Goyette Mechanical. My furnace went out Tuesday and the furnace was not repairable. I called several company's in the area on Wednesday and Kam from Goyette arrived and gave me a wonderful quote and explained everything about the new system that I would be getting. During the Covid-19 ordeal Goyette came out Thursday morning to install my new system. The technicians arrived at the time I was given, Job and Kyle were the two gentlemen that arrived at my home . The first thing they did was to come in put down tarps to keep my home clean and inspected the area of the furnace and the area outside where the new condenser would be placed. They completed the job in a very timely manner, cleaned up the area where they were working, inspected the system to make sure it was running correctly and then explained the new components to me in detail. They installed and new thermostat programmed it and explained to me how it works and the programming for it. I would HIGHLY recommend Goyette to anyone needing a heating and cooling system, hot water heater or generator. In closing THANK YOU JOB AND KYLE you did a GREAT JOB!!!!!!

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