Goyette Service

1. Please Describe the nature of your contact with Goyette Mechanical
Service Call (in need of repair)
Service Call (Regular Maintenance)
Sales Call (New Equipment Purchase)
Sales Call (Acquiring Price Information for future purchase)
Other

3. Was the Goyette Call Center/Dispatch experience Positive and Friendly?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

4. You received a prompt response time by Goyette after your initial contact
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

5. Your Goyette Technician displayed a high level of knowledge/experience
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

6. The Goyette Employee had a high level of Professionalism
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

7. After all work was complete, you had a high level of satisfaction with the job
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

8. You feel you received excellent Pricing & Value delivered
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

9. How did you first hear about Goyette Mechanical?
Friend or Family Referral (word of mouth)
Advertising (TV-Radio-Print)
Yellow Pages
Saw Service Van
Repeat Customer

10. You will be happy to refer Goyette Mechanical Services to others
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

11. There are significant money saving advantages available by upgrading to High Efficient equipment, May we contact you to schedule a free, no obligation, in home savings analysis?
Yes
No

13. Regular Maintenance of existing equipment will increase efficiency and prolong equipment life. May we send you information about our money saving Maintenance Service Plans?
Yes
No

Wayne & Peggy Coon

2018-11-02 19:56:20

Wayne & Peggy Coon We recently had ductwork and a furnace installed in our basement - which was mostly intended to provide air conditioning in our house. This was a very difficult install, which took a full 5 days to complete. Being an older house, there were many obstacles to get around. We got to know Job and Keaton (the installers) quite well over this period of time. It was quite refreshing to see two young men (I'm 73) with the strong work ethic and quality of workmanship that they had. They genuinely seemed to enjoy what they did and spoke very highly of the company they worked for. They always kept us well informed of what they doing, and asked for our input when necessary. They made sure that everything looked nice, in addition to being functional. All in all, we were very satisfied with job they did - the team of Kameron (sales), and Job and Keaton (installers). We would also highly recommend Goyette to other potential customers.

David James Barger

2017-07-10 13:14:21

Dear Goyette Mechanical - I was very pleased with Tim DePlaunty and his thorough service on my air conditioners (2), generator, heating (2) and humidifier (2) units. The service was on-time, complete and Tim was very pleasant and professional during his visit, which, was preventative in nature as Goyette Mechanical installed the units three years ago. I'm looking forward to seeing Tim again on future preventative maintenance visits to take care of my house. Warm regards, Dave

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